Refer Backup Process to know how to take a backup of your data.Ĭlick here to download the latest hotfix or the. Take a backup of the existing build for security reasons. Stop ManageEngine ServiceDesk Plus MSP Server. NOTE: If you are planning on performing multiple upgrades, please make sure to start and stop the application once after successfully applying a service pack, make a backup of this upgraded version and then proceed with the next service pack. ppm file and click install to start the installation process. A Java UI pops up where you can browse for the location of the.